FAQ

Where do you ship to?
We ship to all 50 US states. Free shipping on orders $35+.

How long does shipping take?
Most orders arrive within 8–14 days.

Can I track my order?
Yes! You'll receive a tracking number via email once your order ships.

What is your return policy?
We offer a 30-day hassle-free return policy. Contact us at support@furco.pet to initiate a return.

What payment methods do you accept?
We accept Visa, Mastercard, American Express, Shop Pay, and PayPal.

My item arrived damaged. What do I do?
Email us at support@furco.pet with a photo of the damaged item and we'll send a replacement right away.

How do I contact FurCo?
Email us at support@furco.pet — we respond within 24-48 hours.